REASON #1 - You want the job done professionally
WHY? - Fireplaces have become one of the top amenities sought by homeowners. As such, they seek nothing but trouble free enjoyment from the product. Your ability to supply a fireplace which functions properly, meets all the safety requirements, and demonstrates that it was installed by craftsmen can only enhance your reputation.
WHY JEALAN? - Jealan has furnished and installed Majestic fireplaces for builders for over 30 years. We are one of the few "fireplace specialists" in New York City certified by the National Fireplace Institue for wood-burning and gas fireplaces. We are authorized by the manufacturer to install their products in compliance with New York City building codes and to provide warranty service. We have the knowledge, the capability, and the determination to provide a fireplace which speaks well for you and which provides years of enjoyment for your customrs.
REASON #2 - You want the work done on schedule.
WHY? - Maintaining construction schedules is a critical task in homebuilding. Ideally, every subcontractor, supplier, and inspector is waiting for your call and responds to your needs at a moment's notice. The result is that your project is completed quickly, money is freed, and the homes can be sold.
WHY JEALAN? - A large part of Jealan's reputation has been earned through prompt response to a builder's needs. No builder is taken for granted. Our office staff returns phone calls promptly, installation crews are continually indoctrinated on the importance of helping the builder keep his schedules, and communication with the builder is continuous so he knows exactly what will be done and when. Finally, Jealan maintains a well-stocked warehouse of product supplemented by a regional network of distributors to assure we have what you want when you want it.
REASON #3 - You want your customers to feel good about you.
WHY? - Satisfied customers are the surest way to long-term success, not only in the building industry but any business. A fireplace has been and continues to be one of the leading amenities sought by homebuyers. It provides an aesthetic appeal 12 months of the year, and is an abundant source of relaxation, enjoyment, and stress reduction. Their continued happiness with their fireplace will reflect favorably upon you for years to come.
WHY JEALAN? - Jealan's nurturing of your customer can begin before his / her fireplace is installed. At your request and within your guidelines, we can contact your contracted customers to explain the differences between fireplaces and help them select a model which best suits them - often achieving increased profit for you. We maintain an extensive, professional website to help with this process. This nurturing continues after the fireplace is installed and the customer takes title. We offer our assistance in operation of the fireplace for those who are unfamiliar. For the occasional times that the fireplace does not perform as intended, we are authorized to provide the free warranty service.
REASON #4 - You want one company to be responsible for the fireplace.
WHY? - There are few things more frustrating than trying to get someone to take responsibility when something goes wrong. This is especially true when there are numerous companies and individuals playing a role.
WHY JEALAN? - Jealan's philosophy is that the customer who uses the fireplace must be satisfied or we have failed. While no one is perfect, our selection of Majestic as the manufacturer we put our reputation behind, our use of only qualified installers, and our continual quest for the best ancillary products and installation techniques highlights the importance of our goal. Should the initial efforts of the manufacturer fall short, rest assured that we will find a way to correct the situation while maintaining courteousness and care for your customer.
REASON # 5 - You and your customers appreciate prompt, courteous and efficient service.
WHY? - In today's hectic business environment people often lose sight of the fact that customers are the reason their jobs exist. The result too often is ignored phone calls, missed appointments, and inappropriate attitudes. This frustrates the builder and the customers they are trying to serve, resulting in unnecessary stress on everyone.
WHY JEALAN? - For the 30 years that Jealan has specialized in installing fireplaces for builders, we have aimed to please. You have a right to expect respect and responsiveness. Your homebuyers have that same right. We seek not only to please you. We strive to treat your buyers in such a professional way that your reputation is enhanced. We want to contribute what we can to give you an edge in selling your homes. Your success is our success.
P.O. Box 60119
Staten Island, New York 10306
call: (718) 979-9300
fax: (718) 979-9312
email: fireplaces@jealan.com
©Copyright 2006, Jealan Inc. All rights reserved
